Welcome to Gem and Grace by Shabana. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • By using our website, you confirm that you are at least 18 years old or accessing the site under parental supervision
  • We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing

  • All products listed on our website are subject to availability
  • We reserve the right to modify or discontinue any product without notice
  • Prices are subject to change at any time without prior notice
  • We strive to display product colors and images accurately, but slight variations may occur

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information
  • All payments must be made through our secure payment gateways
  • We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud or incorrect pricing)

4. Shipping & Delivery

  • Orders will be processed and shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary due to external factors

5. Returns & Refunds

  • Returns and refunds are handled as per our Refund & Returns Policy
  • Please review the policy carefully before making a purchase

6. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Gem and Grace by Shabana
  • You may not copy, reproduce, or use any content without written permission

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to hack, disrupt, or damage the website
  • Provide false or misleading information

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • Our liability is limited to the value of the purchased product

9. Third-Party Services

  • We may use third-party services such as payment gateways and shipping partners
  • We are not responsible for issues caused by these third-party services

10. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India
  • Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu

11. Termination

We reserve the right to suspend or terminate your access to our website if you violate these terms.

12. Contact Information

If you have any questions regarding these Terms, please contact us:

Gem and Grace by Shabana
💬 WhatsApp here: +91 7305566116
📧 Email: support@gemandgrace.in
📍 Address: Chennai – 600056, Tamil Nadu, India